First National Bank Honored for Being A “Thank God It’s Monday!” Workplace

Leading Transformational Consultant Roxanne Emmerich Commends Rochelle, IL Bank’s “Bring It On – Results Rule!” Attitude

(June 2009/Rochelle, IL) Roxanne Emmerich, CEO of the Emmerich Group, recognized First National Bank for its unwavering commitment to its employees and focus on customer success by awarding the bank her “Thank God It’s Monday! seal of approval. Emmerich, Editor-in-Chief of Extraordinary Banker magazine, and author of Thank God It’s Monday: How to Create a Workplace You and Your Customers Love, is renowned for her ability to create immediate and profound workplace culture transformations.

As a consultant to more than half of the top 1% of performers amongst financial institutions, Emmerich has helped hundreds of companies, such as First National, create extraordinary breakthrough results, proving time and time again that the leading indicator of future profitability and growth is workplace culture. First National Bank has embraced the method to create a workplace where passion and creativity rules and commitment to customer success is paramount.

“It’s a simple equation,” says Emmerich. “Companies that have fun develop a give-more spirit that results in higher customer satisfaction levels and increased profits. Scott Tilton and his team understand the importance of creating an atmosphere where employees are engaged and accountable. By listening to and meeting their customers’ needs they make their clients more financially secure and in turn, increase the bank’s profitability.”

Emmerich’s unique approach blends kick-butt marketing, enlightened, no-excuses leadership development with profit-rich sales strategies and iron-clad templates and systems. She presents this mixture to leaders, then teaches them how to create a team of employees who are “on fire" and have the bottom line profits to prove it. Committing to the Thank God It’s Monday method allows financial institutions such as First National to master the 7 Secrets of a harmonious and successful workplace which include commitment, accountability, measurement, attitude adjustment, value-oriented business practices, peak performance, and celebration.

“Since our kickoff last year we’ve seen amazing results from our staff” said Scott Tilton, C.E.O & President of First National. “When challenged to become better, our people responded with enthusiasm. They are accomplishing exciting things, providing exemplary service to our community and our clients AND having fun doing it!”

Financial institutions throughout the U.S. are realizing the urgent need to reinvent and reignite their edge, image, and purpose to consumers. The current challenging economy has created an atmosphere where over a third of company revenue is sacrificed to lost productivity stemming from apathy, dissatisfaction, and absenteeism among staff. Left unchecked this negative vibe impacts customer service, and clients look elsewhere for their banking services. Roxanne Emmerich’s proven Thank God It’s Monday! program gives companies the tools to take pride, take responsibility, and take charge; a make-or-break survival tactic in today’s ever-changing business world where companies and employees who won’t meet the challenge head-on are almost certain to fall victim to it.

First National Bank is a full-service community bank with branches in Rochelle, Ashton and Oregon. Their main office is located in Rochelle, IL at 340 May Mart Drive, 815-562-5571. Ashton Facility: 815-453-2662, Oregon Facility: 815-732-3282. Member FDIC, Equal Housing Lender.